Frequently Asked Questions
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1Do you sell to end customers?
No. Polígono is a wholesale-only company. We work exclusively with resellers, distributors, and businesses.
2Where are you based?
Our headquarters are located in Miami, Florida (USA).
We prepare and pack your orders according to your specifications, and deliver them to the address you provide—whether it’s a freight forwarder, warehouse, or other destination.
3Which countries do you ship to?
For international shipments, we work with trusted logistics partners who handle exports to Latin America and beyond. Most of our clients are based in Latin America, but we also serve resellers in other regions.
4What products do you offer?
We specialize in smartphones (especially iPhones), tablets, accessories, and other high-demand electronics.
5What type of products do you specialize in?
We mainly specialize in brand-new, sealed iPhones with official manufacturer warranty.
We also work with other premium tech brands and high-demand products.
And for those looking for used devices, we offer a small selection—fully tested and covered with our 60-day warranty.
6How can I place an order?
Contact us via WhatsApp or social media. We'll help you choose the right products and send you our wholesale catalog.
7Is there a minimum order quantity?
Yes. As a wholesale company, we have minimum order requirements depending on the product. Contact us for details.
8Do you offer guarantees?
Yes. All new devices come with official manufacturer warranty, valid worldwide.
For used phones, we offer a 60-day warranty provided directly by us.
9Can I request a price list or product catalog?
Absolutely. Contact us and we’ll send you our current wholesale catalog, with availability, prices, and product grades.
10How often do you update your stock?
We update our inventory daily. High-demand products change quickly, so we recommend checking availability before placing an order.
